Frequently Asked Questions

If you cannot find your answer below please reach out to us here and we'll answer any questions you have.

What is the sizing chart for this brand or item?

Our clothes run true to size. With that said every item category (t-shirt, sweater, etc) has its own quirks. Check out the product page for specific measurements. We recommend measuring your favorite item you have for comparison. Remember that items will shrink up to 5% if you dry on hot!

Can you provide more detailed measurements for this item (length, bust, waist, etc.)?

We try to provide relevant measurements in the description to all our garments. Let us know if one is missing!

What material is the garment made of?

The best place to find this information is on the items product page or if you already have it on the tag.

Are there any care instructions for washing and maintenance?

We recommend cool wash and clothesline dry for all our garments to maximize their lifespan. For more specific limitations look at the garment tags.

How long will it take for the item to be delivered?

This can take up to 21 days for international shipments. Typically 4-7 days for domestic shipments.

What is the return policy for this item or the website?

6 months money back guarantee. You can look at the full process here.

Is there an option for expedited shipping?

We offer a range of shipping methods. You will be able to choose at checkout and that is the best place to see your options.

Can I track my order once it has been shipped?

We are working on this experience. Stay tuned!

Are there any additional costs, such as taxes or customs fees?

We do not handle VAT or international customs fees.

Is there a warranty or guarantee for the item?

Yes. Check it out here.

Are the colors of the product accurate to what is shown on the website?

Color varies screen to screen and even person to person based on your eye. We try our best to make photos as accurate as possible.

Can I see more pictures of the item from different angles or on a model?

The photos provided for any items are generally all we have. If you look around the site the item may be featured in conjunction with other items for banner pictures.

Are there any customer reviews or ratings for this item?

Any customer reviews are viewable on an item's product page.

How do I cancel or change my order?

Contact us as early as possible. We may be able to cancel things if contacted quickly enough after an order is placed. Otherwise you will have to go through our returns process but we try to make it painless so don't worry there.

What payment methods are accepted on the website?

You can see all current methods in the footer to this page.

Is there a customer service contact I can reach out to for further inquiries?

You can contact us here.

Are there any ongoing promotions or discounts available?

Check around on our site or in your email to be up to date on any sales.

Do you offer gift wrapping or personalized messages?

We do not offer gift wrapping or any custom personalization at this time.

Can I purchase a gift card for this website?

We do not offer gift cards at this time.

Are there any restrictions on international shipping?

We do not apply any restrictions to international shipping. With that said ordering into an active war zone may add complications. Also note that we do not handle your VAT or customs taxes.